Sure, Ray Ratto has some good points; if you really are the best team in the division, act like it. Go out and win games, show everyone you're still the boss. But it doesn't work like that. You can want something more than anything and still fall short. "Try harder" will not always result in accomplishing your goals. Pretty amazing how that works. You don't just magically win because you want to. Hell, how many people wanted to "just win the lotto" last night? How well did that work out for the vast majority of you? Not so good? Well, just win the damn lotto next time.
Drew maybe overly optimistic, but I think he has a better understanding of how the sport of hockey works, and what the guys in the locker room are really going through each night. Ratto is like the angry fan, demanding results with no real understanding of how those results are created. Drew believes that hard work will get a team where it wants to be, even when their record is stacked against them. Neither is entirely wrong but neither is entirely right either. There is hope there, more than you think, but it's not as simple as just winning the game.
You can be frustrated all you want, as a fan you have every right to be, but to assume that the Sharks are out there without the will to win everynight is preposterious.